FAQ's
A- We Offer
FREE Express Delivery: To USA and Rest of World
- Q- How long does shipping takes?
A- All orders are shipped within 1-3 business days
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Shipping:S. orders will deliver within 3-7 days
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Shipping:Rest of World orders will deliver within 3-7 days
- Q- Where is my order?
A- You can track your order here:
TRACK MY ORDER using the tracking number sent to you via email.
- Q- What is my tracking number?
A: This is how you will be able to track your order. Your tracking number is sent to you via email and will be available 2-3 days after your order is placed. Please reach out if you haven’t received your tracking number 5 days after placing your order by contacting support.
- Q - I've lost my tracking number. What can I do?
A: Simply contact us at support@athomesalons.com with your full name and mailing address, and we will resend your confirmation number.
- Q- How can I make changes to my order?
A- If you need to make changes to your order you will need to contact us within 12 hours of placing the order.
- We Can Change:
- - Your delivery details
- Your name
- Your email
- Your phone number
- Q- How can I cancel my order?
A- You must contact us within 12 hours.
- -We cannot cancel your order once it has already been shipped.
- Q - What is your return policy?
A: Please see our refund and Return Policy by clicking on this link: https://admin.shopify.com/store/937baf-e6/themes/170107371832/editor?customCss=true&previewPath=%2Fpolicies%2Frefund-policy
- Q - Who do I contact if there's something wrong with my order?
A :If there's a problem with a purchase, let us know right away! Describe the issue and send any available photos to
support@athomesalons.com.
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Contact us
If we still haven't managed to answer your question please feel free to contact us at support@athomesalons.com and we'll get back to you within 24hrs!
