Shipping policy
Express Delivery (FREE): To USA Only
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Standard or Economy: Ships in 1 to 3 working days and Transit Time takes an additional 3-8 working days.
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Deliveries are typically made Monday through Friday between 8.00 am - 6.30 pm local time.
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Work days are Monday through Friday, excluding holidays.
- We do not ship orders on weekends or holidays.
Shipping: U.S. orders transit time takes 3-8 working days.
All orders will receive an email confirmation that includes tracking information once the package ships.
Our Guarantee
- Sometimes your orders can get lost/damaged in their journey to you. If this occurs, we will send you a replacement free of charge. Just contact us at Support@AtHomeSalons.com.
- All of our products are made to provide 100% satisfaction to each one of our clients. If you are not happy with what we delivered, you may return it for a full refund or replacement.
Refunds are not given on free items. However, replacements are given for items lost while shipping.
Tracking your order:
To track your order, please enter your tracking number after clicking the following link -> Track Your Order
Please note that your tracking number is the one we send automatically when we ship your order; it usually is 13 characters long and starts and ends with a letter.
Please note that you must not enter your order number, or it will appear as an error automatically.
If you cannot find your tracking number, please get in touch with us at Support@AtHomeSalons.com.